Product care

  • Sterling silver may tarnish over time due to exposure to air, dust, or other environmental elements, to maintain its shine, use a polishing cloth to gently remove tarnish and oxidation. Store in a dry, clean place.

  • The durability of gold plating depends on individual usage and body chemistry, including sweat levels. Those prone to sweating may notice the plating wears off more quickly.

    To extend the life of your plating, avoid exposing your jewelry to activities like exercising, showering, or washing hands. Use a soft or microfiber cloth to gently clean and polish your pieces. Avoid treated polishing cloths or silver cloths, as they often contain chemicals that can strip the plating. Store your jewelry in a dry, safe place.

    For re-plating services, please email us at info@terracottajewelry.mx for a quote.

  • Solid gold is water and sweat resistant, making it suitable for everyday wear.

    To clean 14K gold, use a polishing cloth or soak the jewelry in lukewarm water mixed with a few drops of mild soap. Gently rub with your fingers or a soft cloth to remove dirt, then dry thoroughly. Always store in a dry environment to maintain its condition

  • We offer maintenance and restoration services for your pieces. Please email us at info@terracottajewelry.mx for a quote.